Backdrops Express Reviews

Backdrop Express is an online retailer of photography backdrops and studio supplies. They offer high-quality products at great low prices. Every product on Backdrop Express has been hand-picked for its superior quality and manufacturer-reliability. They also offer free shipping for orders over $200. They have small sample swatches available for many of their backdrop materials. To request material samples, you need to send an email to their customer service. Samples are sent via USPS First Class mail and may take up to one week to arrive. Expedited options are available for an additional charge. If you're looking for discounts, they occasionally offer promotions which you can stay updated on by signing up for their e-mail list or following them on Facebook.

Backdrop Express is an online retailer of photography backdrops and studio supplies. They offer a variety of products, with their most popular being the Printed Backdrop. Other popular products include the Mousepad Floor, which are realistic photography carpets, and the Rembrandt Canvas, known for its high detail and beauty. They also offer a range of Featured Products such as the Tinted White Wood Floordrop Printed Backdrop, Black Suede Velveteen / Velvet Backdrop, Wood Stack Stool and Posing Prop, Red Flowers Printed Backdrop, Online Gaming Streaming Green Screen Kit, Pink Flower Printed Backdrop, Carnival Bokeh Printed Backdrop, and the Golden Light Field Printed Backdrop. They also provide Video Conference Background Essentials like the BE Octobox Light Kit, BE Starter Background Stand, Green Screens, and Empty Office Space. In addition to these, they have a variety of Wood Backdrop & Photo Floordrop options like Wide White Planks, Herringbone Wood, Bleached Planks, and Worn Planks. Backdrop Express aims to offer a superb shopping experience from start to finish, with high-quality products at great low prices and personalized customer service.

Backdrop Express accepts purchase orders with payments by check. The process can take several weeks. The first step is to send an email to their customer service with the specific items that you would be interested in ordering. They can then process a manual invoice for you within the next 2-3 business days. Once they receive payment for the purchase order, they will start processing your order. They require payment in full before your order is processed. They do not offer payment terms at this time. If you need a copy of your order receipt or invoice, you can email their customer service and they can email you a copy of your paid invoice. They also offer a full refund back to your original payment method, minus any original shipping fees and applicable restocking fees up to 15% of the original purchase price. They recommend shipping your return using a method that allows for tracking, such as USPS Priority Mail, UPS or FedEx. The item needs to arrive back to Backdrop Express within 15 days from the issuance of the authorized return merchandise form. Please note that due to their personalized nature, custom printed backdrops are not eligible for a return. Once your return has shipped, please allow 2-3 weeks for transit and processing before your credit will be issued. You will be notified via email once your return has been processed.

The Return Policy of Backdrop Express is as follows:

All returns are subject to a 15% restocking fee. To initiate a return, you need to complete their Contact Form or email customerservice@backdropexpress.com for an RMA number. This RMA number must be included with all returns or credit will not be provided. Items should be shipped back within 15 days of an RMA being issued. All items must be in original condition to be eligible for a return. Items not in their original condition will not be accepted. Custom printed backdrops, due to their personalized nature, are not eligible for a return. Once your return has shipped, please allow 2-3 weeks for transit and processing before your credit will be issued.

If the return is initiated within 15 days of receipt of the item, they offer two credit options: 1. Store Credit: You will receive store credit for the amount of your return less applicable restocking fee up to 15% of the original purchase price. The original shipping fee is non-refundable. 2. Refund To Original Method of Payment: You will receive a full refund back to your original payment method, minus any original shipping fees and applicable restocking fees up to 15% of the original purchase price.

For Shipping Policy, they offer a variety of expedited shipping options to fit your needs. They make every effort to meet your requested delivery date. They also offer Free Shipping for orders over $200.

Please note that this information is based on the most recent data available and may be subject to change.